Terms & Conditions

Terms & Conditions

  • In General

    This Website is owned and operated by Modernised Ltd. If you have any queries about these terms & conditions or have any comments on or about our website, please email us at general@modernised.co.uk. Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

    Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

    This Website also contains links to other websites, which are not operated by Modernised Ltd (the "Linked Sites"). Modernised Ltd has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.
  • Privacy Policy

    Our privacy policy sets out how we will use the information a visitor provides when registering with our Website and/or purchasing a product. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
  • Your Obligations

    You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Modernised Ltd will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

    We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it. We may monitor any activity and content associated with the Website. We will investigate any reported violation of these Terms & Conditions of Use or complaints relating to the Website and take any action that we believe is appropriate.
  • Intellectual Property, Trademarks and Website Content

    All brand names, product names and copyrights used on this website are trademarks, trade names or copyrights of their respective owners. No permission is given by Modernised Ltd for their use by any person other than the said owners and such use may constitute an infringement of the owners’ rights.

    Except as specifically authorised below, you may not do any of the following without obtaining our prior written consent:
    • copy, reproduce, distribute, republish, download, display, post, transmit, commercially exploit or create derivative works of any part of the Website. This prohibition applies, but is not limited, to the text, graphics, animations, photographs, pictures, data, images, audio and video clips available from the Website;
    • download, edit, reproduce or use any material and content contained within the Website for the purpose of advertising, promoting, endorsing or implying any connection with you or any third party;
    • utilise any data mining, robots, or similar data gathering/extraction tools to extract (whether once or many times) for re-utilisation, any substantial parts of the Website; or
    • create and/or publish your own database that features substantial parts of this Website (including without limitation prices and product listings).

    If you have any doubts about what you can do, please go to our Contact Us page to apply for permission to reproduce the Website or any part of it.

  • Copyright

    All designs, text, graphics and their selection and arrangement on this Website are the copyright of Modernised Ltd and its content providers. Any use of the contents of this website, including copying or storing it or them in whole or part, is strictly prohibited without seeking explicit written consent from Modernised Ltd. You may not modify, distribute or re-post anything on this website for any purpose.
  • Content Disclaimer

    Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any products which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT.

    The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.
  • Colour Reproduction

    We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, graphics card and screen resolution, we cannot guarantee that the display of any colour will accurately reflect the colour of the product on delivery. Samples of  many of the products are available upon request. 
  • Terms of Sale

    By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our Delivery Times notice for further information.

    In order to contract with Modernised Ltd you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us, or have a valid Paypal account. Modernised Ltd retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Modernised Ltd or may in some cases be a third party. Where a contract is made with a third party Modernised Ltd is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes.

    Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

    Promotional discount codes - We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this Website. The conditions of use relating to any discount code will be specified at the time of issue.
  • Refunds/Cancellations

    Under the distance selling Regulations, you have the legal right to cancel your order within 7 days of receipt of your goods (with the exception of any bespoke, made to measure purchase). You do not need to give us any reason for cancelling your order. However you do need to notify us in writing if you wish to cancel your order. This does not affect your statutory rights. You can return any non bespoke, made to measure item to us provided it is within 7 days of receipt of your goods, and as long as they are unused, returned unopened and in the original packaging. Please give us at least 14 days to process your refund on cancellations once we've received your goods. The refund will be credited to the payment card account.

    In the case where you need to return an item subject to the Terms of Sale, we recommend that you use recorded delivery and special delivery for more expensive items, all at your own cost. Please note that delivery/returns charges are not refunded.
  • Indemnity

    You agree to indemnify, defend and hold harmless Modernised Ltd, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
  • Waiver

    If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
  • Variation

    Modernised Ltd shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.